7Awesome Live Chat Support Software
Are you aware that nearly 67 percent consumers on eCommerce websites ceased their shopping carts without ever reaching to the checkout page? People generally feel good when their questions were answered correctly and quickly. This is where live chat exists. It permits users the capability to ask questions at any time. For WordPress website owners, there are number of live chat plugins and services which are simple to establish and setup. Here is 7Awesome Live Chat Support Software for your WordPress website –
Olark is one of the most famous live chat provisions for online business. It is simple to use and extremely easy to set up. They have variety of plans for all types of businesses having different shapes and sizes. Their initial plan called Bronze starts with $17 per month. All their plans also have free trials, and you get a 10% discount if you pay amount annually. Adding Olark to a WordPress site is easy. All you have to do is to copy and paste a code fragment into your WordPress widget. If that doesn’t slog for you, then there is another option called free Olark for WP plug-in which makes combination easier.
Zopim is another prime live chat service provider. With, Zopim Live Chat combining it into any WordPress site is much simpler. They also have a free plan which allows only 1 active chat at a time and has limited functions. Their initial plan starts at $14 per month. There is a 20% off for paying whole amount at one time. Apart from adjoining the live chat to your website, Zopim also offers its user analytics, chat logs and easy customization of the chat widget in order to match your website’s theme.
Comm100 Live Chat
Comm100’s Live Chat solution is an easier and quicker live chat service for small scale businesses. Their initial plan starts from $21 per month and also offers a 15 day free trial period with no credit card needed. There is also a 50 percent discount for non-profit organizations also.
LiveChat is a marginally more expensive live chat solution. Their prices start from $39 per month. However, the best thing is distant other valued customer services, their powerful team planning has all the important features that you would require. LiveChat gives all the essential features like custom triggers, team management tools, chat ratings and many others. An additional feature is the built-in ticketing system which turns chats into tickets. It also permits after hour messages to be annexed as unresolved tickets. Team members can allocate tickets to each other, and you can also contact to customers care representative even after they signed out your website.
SnapEngage permits live chat service to medium and large scale businesses. They give an awesome set of tools to some of the most noticeable brands. They also have special plans for small scale businesses starting from $60 per month. Unifications with number of CRMs, request of call back, proactive chats, and personalized chat widgets to contest your website.
Unlike services defined above, Chat Room is a cost-free WordPress plug-in. As the name clears all doubts, it permits you to add a chat room to your WordPress site. The only difficulty is that the users will require to create an account on your WordPress site in order to connect with the chartroom. The chat rooms are public and any registered.
Quick Chat is one more self-hosted free chat plug-in for WordPress. Just like Chat Room it supports private rooms, consumer avatars, smilies, and customers can chat without making an account. It comes with an extensive possibility panel where you can manage the plug-in settings. Admin users can also download any chat transcripts any time (24×7) they needed. Moderators can prohibit users from the chatrooms. You can even have choice your personal list of banned words. The only restriction is that, how much pressure your WordPress hosting can manage.